Legal notice

Last Updated: 21 October 2026

1. Business Information

This website is operated under the brand name MELTSS, an Australian wellness brand specialising in oral strip supplements and everyday nutritional products.

Trading Name: MELTSS

Legal Business Name: MELTSS

ABN: 30 667 548 932

Business Address: Unit 4/33-37 Duerdin St, Notting Hill VIC 3168

Country: Australia

Email: meltsoralstips@gmail.com

For customer support, legal enquiries or business correspondence, please contact us using the information provided above.

2. Website Ownership

All original content appearing on this website, including MELTSS branding, logos, product designs, original photography, graphics, written content and other intellectual property, belongs to MELTSS or its respective licensors unless otherwise indicated.

These materials are protected by applicable Australian intellectual property laws.

Unauthorised reproduction, distribution, modification or commercial exploitation of protected materials is prohibited without prior written authorisation, except where permitted by law.

3. Product Information and Disclaimer

MELTSS provides oral strip supplements intended to complement everyday nutrition and wellness routines.

Product descriptions, ingredient information and general wellness content are provided for informational purposes.

Individual experiences and outcomes may vary.

Unless expressly and lawfully represented otherwise, MELTSS products are not intended to diagnose, treat, cure or prevent diseases.

Customers should carefully review the ingredients, directions, warnings and product labels before use.

Information on this website is not intended to replace professional medical advice.

Customers with existing medical conditions, those taking medication, or those who are pregnant or breastfeeding should seek appropriate professional advice before using supplements.

Nothing in this notice limits any applicable consumer guarantees or legal obligations concerning product safety, quality, description or advertising.

4. Accuracy of Website Information

We take reasonable steps to ensure that information displayed on our website is accurate and up to date.

However, product packaging, availability, pricing and website information may occasionally change.

We reserve the right to correct genuine errors and update website content without prior notice, subject to applicable law and existing contractual obligations.

MELTSS does not accept responsibility for minor presentation differences that do not affect the product's description, quality, safety or applicable consumer guarantees.

5. Limitation of Liability

To the maximum extent permitted by Australian law, MELTSS is not responsible for losses caused solely by circumstances outside its reasonable control.

This may include customer misuse of products, unauthorised interference with our website or third-party activities for which MELTSS is not legally responsible.

We do not guarantee uninterrupted access to our website or the continuous availability of all website features.

Nothing in this Legal Notice excludes, restricts or modifies any statutory right, consumer guarantee or liability that cannot lawfully be excluded.

6. Shipping and Third-Party Delivery

MELTSS uses Australia Post and may use other authorised shipping providers to deliver customer orders.

Once dispatched, the physical transportation and handling of parcels are managed by the relevant carrier.

MELTSS does not directly control carrier operations, transport conditions or delivery schedules.

We do not accept responsibility for loss or damage occurring after properly completed delivery where liability may lawfully be excluded.

Issues involving loss, damage or non-delivery during transit will be assessed in accordance with our Shipping Policy and applicable Australian Consumer Law.

7. Refunds and Returns

MELTSS offers a voluntary 30-Day Money-Back Guarantee on eligible unopened and unused products, subject to our published Refund & Returns Policy.

We do not offer voluntary refunds for change-of-mind purchases, personal taste preferences or products that have been opened or used.

These conditions apply only to our voluntary returns program and do not limit statutory consumer rights.

8. Australian Consumer Law

MELTSS operates in accordance with applicable Australian consumer protection laws.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Customers may be entitled to a refund, replacement or other remedy where products fail to meet applicable consumer guarantees.

Nothing on this website, including any disclaimer, returns condition or limitation of liability, overrides these statutory rights.

9. Third-Party Links and Services

Our website may contain links to external websites or integrate services provided by third parties.

MELTSS does not control the independent content, availability or privacy practices of third-party websites.

Accessing third-party websites is subject to their respective terms and policies.

MELTSS does not accept liability for independent third-party activities to the extent permitted by law.

10. Privacy and Data Protection

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable Australian privacy legislation.

We take reasonable steps to protect customer information against misuse, loss and unauthorised access or disclosure.

For questions about personal information, please contact meltsoralstips@gmail.com.

11. Unauthorised Website Use

Users must not engage in fraudulent, unlawful or unauthorised activities involving the MELTSS website.

This includes attempting to compromise website security, impersonating MELTSS, misusing intellectual property or interfering with website functionality.

We reserve the right to restrict access or pursue lawful remedies where appropriate.